Managing a remote workforce poses several challenges for businesses. Be it sales agents, maintenance technicians or loan collectors, you have to manage attendance, tasks, orders and expenses of all field employees with complete accuracy.
But issues like lack of connectivity, fraudulent visits, GPS spoofing and inflated work hours plague field businesses. The best way to overcome these challenges is by implementing field employee task management software in your organisation.
Stop relying on WhatsApp messages, calls and verbal updates to know the status of your field teams’ work. Switch to automation and streamline your field operations, boosting staff productivity and company profits in the process.
How Field Employee Task Management Software Overcomes Common Challenges
Here are 5 ways how field task management software solves common challenges and streamlines your field operations to boost productivity and profits.
1. Foolproof Attendance Marking
Traditional methods of attendance like manual registers, punch cards or WhatsApp messages are prone to errors. Employees can mark attendance without actually being present, leading to payroll discrepancies, compliance risks and low work productivity.
With field employee task management software:
- Face recognition ensures only the verified employee can log attendance.
- Geo-tagged attendance confirms the exact location of the check-in/check-out.
- Real-time visibility allows managers to see who is in the field and when.
You also maintain a digital trail of all employee activities. So, all scheduled or unscheduled breaks, offline work and unreachability is accounted for.
The result? No more proxy attendance, ghost employees, or disputes around working hours.
2. Automated Task Assignment & Tracking
Assigning tasks manually often creates gaps. Employees miss updates, forget priorities, under-report work done, reach wrong sites due to manual errors etc.
But with task management software, managers can:
- Allocate tasks digitally to individuals or teams.
- Set deadlines, attach forms, or request media proof.
- Track task status in real time (Pending, In-progress, Completed).
- Get alerts if deadlines are missed or compliance standards are not met.
- Adjust priority of tasks and attach important instructions for field staff to follow.
The result is that field employees get clear task lists on their mobile app, reducing confusion and back-and-forth communication.
3. Compliance With Proof of Work
Do you keep struggling with misreported work, fake visits and lack of accountability from field teams. It’s a big challenge to ensure that tasks assigned are actually completed as reported.
Field employee task management software solves this with:
- Geo-tagged photos/videos as proof of work.
- Digital forms with timestamps for surveys, collections, or service visits.
- Route tracking to validate visits and time spent at customer locations.
- Audio confirmations by customers and digital signatures.
This creates a tamper-proof audit trail, helping businesses verify compliance without depending on verbal confirmations or WhatsApp updates.
4. Productivity Insights for Managers
Beyond attendance and task completion, the software also provides valuable insights:
- Average time spent on each task.
- Distance covered daily by employees.
- Comparison of planned vs. completed work.
- Identification of underperforming employees or regions.
Managers can use this data to optimize routes, reassign workloads, and reward high performers.
5. Third-Party Integration
Not all software is built to manage every operation. So, field agents end up using multiple apps to manage their workflow. This is a hassle for both sales managers and salesmen.
That’s why seamless third-party integration is another essential feature you should look for in field employee task management software. It should be compatible with other software and have the capability to manage a growing workforce and several field operations.
For instance, TrackoField can be integrated with route distance calculator for employees and field employee tracking software.
Conclusion
When you depend on field workforce to drive revenue, establish customer relationships and bring leads, you need to ensure they are working to their full potential. Any lapses in tracking their work can lead to missed deadlines, reduced market reputation and compliance risks.
But as we have mentioned in this article, challenges like poor connectivity, time theft and GPS spoofing can be easily overcome with field employee task management software.
In addition, it also results in enhanced workforce productivity, more profits and higher customer satisfaction. If you wish to learn how to manage your field teams with ease, get a free demo of TrackoField.
